Terms & Conditions

All transactions are in Bahamian Dollars.

The Online Payment Terms constitute a contract between you and Nassau Gas & Tanks Ltd. Please read them carefully. You may either accept or decline the Terms as indicated at the bottom of this page, but to make payment using the Services you must accept the Terms by clicking “I Accept”. All payments using the online credit card facilities are subject to the following conditions.

Nassau Gas & Tanks accepts the following credit cards:
  • MasterCard,
  • Visa

You warrant that:

  • You are 18 years of age or over.
  • You have the appropriate authority to validly accept the Online Payment Terms and are able to and will meet your obligations in relation to these Terms.
  • The credit card used in connection with the Services is issued in your name or you are authorized to use the credit card.
  • You will pay the credit card issuer all charges incurred in the use of the Services.
  • The information supplied by you is true and correct.

When you complete the online payment form, funds will be deducted from your credit card in BSD currency. All payments are debited to Nassau Gas & Tanks Ltd. Due to the way transactions are processed by the external banking sites, there may be delays of 1-3 days in updating your payment in Nassau Gas & Tanks Ltd. records.

Unauthorized card use:

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

Information required:

Before we can process a payment, you must provide us with

  1. your name, address and email address; and
  2. details of the credit or debit card that you wish to use to make the payment.

We will use this information to process your payment. It is your responsibility to ensure you have provided us with the correct information.

By agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information.

Credit card payments are secure:

Payments will be processed directly by Royal Bank of Canada (Bahamas) Ltd though gateway facilities provided by Plug n Pay Inc.

Credit card numbers are protected with a high level of SSL/TLS encryption when transmitted over the Internet.

Nassau Gas & Tanks Ltd. does not store in any way your credit card details, nor do we have access to your card information during the transaction process.

Confirmation:

If your issuing bank approves the transactionl, you will receive a confirmation notice of your completed payment.

If your card issuer declines your transaction request, you will be advised that your payment has failed. Nassau Gas & Tanks Ltd. will not be advised why a payment has failed; therefore, you should contact your credit card provider for details.

If your payment fails, please use another payment method.

Nassau Gas & Tanks Ltd. will confirm your payment details via email.

Refund policy:
Due to the nature of the product being supplied, namely Liquid Petroleum Gas (LPG) refunds cannot be provided after the product has been delivered. Should you wish to cancel your order prior to delivery being made, you may contact us on +1 (242) 341-5575 and notify us of the cancellation of your order.

Provided delivery has not begun, your order will be cancelled and refunded in full.

Delivery:

Nassau Gas & Tanks shall in no event be liable for:

Loss or damage to goods, which occurs whilst the goods are not in actual custody and control of Nassau Gas & Tanks.

Loss following from delay unless expressly agreed in writing.

If the customer defaults on taking receipt of the goods, we shall not be liable for accidental destruction of, loss of, or damage to the goods.

Indirect or consequential loss such as, but not limited to, loss of profit, loss of market and fines.

Consequences of loading and unloading operations which Nassau Gas & Tanks has not performed.

Usurped power or confiscation, nationalization, or requisition by or under orders of any government or public or local authority.

Natural disasters, acts of god, or acts of robbery.

Circumstances which Nassau Gas & Tanks could not avoid and the consequence of which it was unable to prevent.

General:

By using Nassau Gas & Tanks Ltd. online credit card facilities, you accept and consent to your personal data being provided to the Service Provider for sole purpose of offering and administering the online payment. We respect the privacy of every individual who visits our site. The Nassau Gas & Tanks Ltd. website has security measures in place to protect the loss, misuse and alteration of the information under our control. Nassau Gas & Tanks Ltd.’s Terms and Conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.

Contact Information:

If you have any questions or concerns, please contact support by email at info@nassaugas.com or telephone at +1 (242) 341-5575

Important security note: Never transmit credit card information by e-mail.

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